Information Security Objectives
ISMS Copilot establishes measurable information security objectives aligned with our Information Security Policy, informed by risk assessment results, and tracked against defined targets. Each objective follows the ISO 27001 Clause 6.2 structure: what will be done, what resources are required, who is responsible, when it will be completed, and how results are evaluated.
Objective progress is reviewed quarterly by objective owners and reported as part of the annual management review.
OBJ-001: Achieve ISO 27001 Certification
Field | Value |
|---|---|
Category | Compliance |
Owner | CEO |
Target | Achieve ISO 27001:2022 certification from an accredited body |
Deadline | Q4 2026 |
Measurement | Certification granted |
Status | In Progress |
Key milestones:
Complete ISMS documentation (clauses 4-10) — Q1 2026 (in progress)
Complete Statement of Applicability — Q1 2026 (complete)
Complete risk register and treatment — Q1 2026 (complete)
Conduct internal audit — Q2 2026
Conduct management review — Q2 2026
Stage 1 audit (documentation review) — Q3 2026
Stage 2 audit (implementation review) — Q4 2026
OBJ-002: Zero Cross-Tenant Data Exposure
Field | Value |
|---|---|
Category | Confidentiality |
Target | Zero incidents of unauthorized cross-tenant data access |
Deadline | Ongoing (annual measurement) |
Measurement | Number of confirmed cross-tenant data exposure incidents per year = 0 |
Status | Achieved (0 incidents to date) |
Controls supporting this objective:
Row-Level Security (RLS) policies on all user-data tables
Explicit ownership validation in the backend chat service
Automated security test suite
Code review requirement for all changes
OBJ-003: Platform Resilience and Availability
Field | Value |
|---|---|
Category | Availability / Business Continuity |
Target | Platform operates reliably without requiring manual intervention |
Deadline | Q2 2026 |
Measurement | Support requests requiring human intervention during defined test periods |
Status | In Progress |
OBJ-004: Vulnerability Remediation Within SLA
Field | Value |
|---|---|
Category | Security |
Target | All vulnerabilities remediated within defined SLAs |
Deadline | Ongoing (quarterly measurement) |
Measurement | Percentage remediated within target: Critical 24h, High 7d, Medium 30d, Low 90d |
Target % | 100% for Critical/High; 90% for Medium/Low |
Status | Active |
Our vulnerability SLA targets align with industry best practices: Critical vulnerabilities are addressed same-day, High within one week, Medium within 30 days, and Low within 90 days.
OBJ-005: Maintain Service Availability Target
Field | Value |
|---|---|
Category | Availability |
Target | 99.5% uptime for core services (chat, authentication, database) |
Deadline | Ongoing (monthly measurement) |
Measurement | Monthly uptime percentage from BetterStack monitoring |
Status | Active |
OBJ-006: Complete Quarterly Access Reviews
Field | Value |
|---|---|
Category | Access Control |
Target | 100% completion of quarterly access reviews on schedule |
Deadline | Ongoing (quarterly measurement) |
Measurement | Dated, completed review checklists |
Status | Active |
OBJ-007: Maintain AI Provider Failover Capability
Field | Value |
|---|---|
Category | Resilience |
Target | Automatic failover activates within 60 seconds of default provider failure |
Deadline | Ongoing (quarterly test) |
Measurement | Failover test results (time to activate, user impact during switch) |
Status | Active — circuit breaker deployed |
All seven objectives are actively tracked. Two objectives are fully achieved (zero cross-tenant exposure, AI failover capability), three are ongoing with active measurement, and two are progressing toward defined milestones.
Objective Review Cadence
Activity | Frequency |
|---|---|
Objective progress review | Quarterly |
Objective measurement and reporting | Quarterly |
Objective setting for next period | Annually |
Alignment check with risk assessment results | After each risk review |