Export your data in JSON format

Use self-service data export to download your personal data and conversations in a machine-readable JSON file. This is useful for GDPR portability, internal records, or moving data into another system.

Export your data

1. Click your user menu in the top-right corner and select Settings.

2. Open Data Protection.

3. Click the data export action to download your JSON export.

4. Wait for the download to finish and save the file somewhere secure.

If the export fails, try again. If the problem continues, contact support.

What the export includes

The JSON export can include your account settings, workspaces, conversation threads, messages, uploaded files, generated documents, workspace memories, user memories, subscription data, and team membership data when available.

This export is structured for machine reading, so you can review it in a JSON viewer or import it into your own tools.

How workspace IDs map in the export

Workspace IDs are the main way to cross-reference related records across the file.

• workspaces.id identifies each workspace

• threads.workspace_id shows which workspace a conversation belongs to

• workspace_memories.workspace_id shows which workspace a saved memory belongs to

To trace one workspace through the export, start with its workspaces.id value, then match that value in thread and workspace memory records.

Teams and exports

If you belong to a team, your export can also include organization membership information. Review that data carefully if you need a complete record before leaving a team or deleting your account.

For account deletion steps, see Delete your ISMS Copilot account. For broader team behavior, see Use Teams and shared workspaces.

Verify the export

1. Open the JSON file in a text editor or JSON viewer.

2. Check that your expected workspaces appear under workspaces.

3. Pick one workspace ID and confirm it appears in related threads.workspace_id and workspace_memories.workspace_id records.

4. Review a sample of messages, files, or generated documents to confirm the export contains the data you expect.

What’s next

To manage retention and other privacy settings, see Data Controls Overview - Updated. For GDPR rights and account deletion, see Data Privacy & GDPR Compliance - Updated. For a broader summary of security and privacy controls, see Security & Data Protection Overview.