Manage subscription and billing
Cancel anytime. When you cancel, your paid access continues until the end of your current billing period. No immediate cutoff, no prorated refund.
Use this guide to choose the right plan, upgrade through checkout, and manage billing tasks in the Stripe customer portal.
You can move between plans, update your payment method, download invoices, or cancel at any time. For full policy details, see Cancellation and Refund Policy.
Compare plans
ISMS Copilot offers a Free plan for getting started and paid plans for higher usage and billing controls.
Plan | Best for | Usage | File uploads | Price |
|---|---|---|---|---|
Free | Trying the product | 10 credits per session | 5 files per month | Free |
Essential | Individual compliance work | 25 credits per session | 25 files per month | $12/month or $120/year |
Plus | Daily compliance work | 50 credits per session | 50 files per month | $24/month or $240/year |
Standard | Growing teams | 100 credits per session | 150 files per month | $49/month or $490/year |
Pro | Heavy compliance workloads | 200 credits per session | 300 files per month | $100/month or $1000/year |
Business | Enterprise teams | 400 credits per session | 500 files per month | $250/month or $2500/year |
All paid plans let you cancel anytime. If you are keeping an active subscription to preserve older pricing, review Price protection for existing customers.
Upgrade your plan
In the app, click Upgrade your plan in the top right.
Review the available plans and choose monthly or annual billing.
Click the button for the plan you want.
Enter your payment details in Stripe Checkout.
Complete payment.
After payment succeeds, your account updates to the new plan.
If you hit a Free plan usage limit, the upgrade dialog can also open automatically.
Teams billing
If you use Teams, billing can be tied to your team subscription instead of only your personal account. Team owners manage the billing portal for the team subscription, and seat count can change as members join or leave.
For the Teams-specific billing model, see Manage Teams billing and seats and Use Teams and shared workspaces.
Open the customer portal
Use the Stripe customer portal to manage billing after you subscribe.
Click your profile avatar in the top right.
Select Manage Subscription.
The Stripe customer portal opens in a new tab.
Update your payment method
Open Manage Subscription.
In the customer portal, go to Payment methods.
Add a new card or replace the existing one.
Save the change.
If a payment fails, update your payment method as soon as possible to avoid service interruption.
Download invoices
Open Manage Subscription.
In the customer portal, open Invoices.
Select the invoice you need.
Download the PDF.
Change plans or billing cycle
Open Manage Subscription.
Choose the option to change your subscription.
Select a different plan or switch between monthly and annual billing.
Confirm the change in the customer portal.
Changes take effect based on the billing terms shown in Stripe during checkout or plan change.
Cancel your subscription
Open Manage Subscription.
Choose Cancel subscription.
Confirm the cancellation.
Your subscription stays active until the end of the current billing period. ISMS Copilot does not provide prorated refunds for cancellations. For policy details, see Cancellation and Refund Policy.
What to do next
If you want a full feature-by-feature pricing breakdown, read Subscription Plans and Pricing. If you are working with a team subscription, continue with Manage Teams billing and seats.