Service Limitations and Disclaimers
ISMS Copilot is a compliance workflow tool, not a substitute for professional services or a guarantee of certification. Understanding these limitations is essential for responsible use.
Not a Substitute for Professional Services
ISMS Copilot does not provide legal, compliance, or professional consulting services. The platform:
Generates draft documents and guidance based on compliance frameworks
Assists with research, gap analysis, and documentation preparation
Supports your compliance workflow as a productivity tool
It does not replace qualified professionals. You remain responsible for:
Verifying accuracy and completeness of all outputs
Adapting generic content to your specific organizational context
Consulting legal counsel, certified auditors, or compliance experts for final decisions
Ensuring outputs meet your regulatory and business requirements
Never submit AI-generated content directly to auditors or regulators without thorough human review and customization by qualified professionals.
No Guarantee of Certification or Compliance
Using ISMS Copilot to prepare for ISO 27001, SOC 2, or any other certification does not guarantee you will achieve certification. Certification success depends on:
Implementation quality: You must actually implement the controls, policies, and procedures—not just document them
Demonstrated effectiveness: Your ISMS must be operational and show evidence of effectiveness over time
Certification body assessment: Only accredited certification bodies can grant ISO 27001 certification after rigorous audit
Organizational context: Your specific risk environment, industry, and regulatory requirements affect what's needed
ISMS Copilot helps you prepare documentation and understand requirements. The certification decision rests entirely with independent auditors evaluating your actual security posture and ISMS maturity.
Your Responsibility to Verify
All outputs from ISMS Copilot are provided "as is" without warranties. You must:
Cross-check outputs against official standards (ISO 27001, NIST, etc.)
Validate technical accuracy and applicability to your organization
Review for completeness relative to your certification scope and risk assessment
Apply professional judgment before using outputs in formal processes
AI-generated content may contain errors, omissions, or generic recommendations that don't fit your situation. Treat all outputs as starting points requiring expert review.
For audit and certification work, involve your certification body early to understand their specific evidence and documentation requirements. ISMS Copilot supports preparation but cannot replace this guidance.
Legal Basis
These limitations are detailed in our Terms of Service, Section 9. By using ISMS Copilot, you acknowledge that:
The Services are not a substitute for professional judgment or certified audits
No specific compliance outcome or certification is guaranteed
You bear sole responsibility for verifying outputs and consulting qualified professionals
For complete legal terms, review our full Terms of Service and Acceptable Use Policy.
Canonical Terms of Service: the authoritative, legally binding Terms are published on the Trust Center at trust.ismscopilot.com/terms. This help article and any links above are summaries; the Trust Center version controls in any conflict.