ISMS Copilot
Account & billing

Subscription Plans and Pricing

ISMS Copilot — the best AI for ISO 27001 — offers simple, transparent pricing with plans for solo consultants through enterprise teams. Start for free, upgrade when you need more capacity.

Plan Comparison

Feature

Free

Plus

Standard

Pro

Business

Price

Free

$24/month or $240/year

$49/month or $490/year

$100/month or $1,000/year

$250/month or $2,500/year

Credits per Session

10

50

100

200

400

Best For

Exploring the platform

Individual consultants and small teams

Consultants and teams scaling up

Power users and busy consultancies

Teams managing multiple compliance projects

File Uploads

5 files/month

50 files/month

150 files/month

300 files/month

500 files/month

Document Generation

Basic

More documents

Extended generation

Extended generation

Maximum generation

Data Retention Control

Configurable (1–7 years)

Configurable (1–7 years)

Configurable (1–7 years)

Configurable (1–7 years)

Configurable (1–7 years)

Support

Community

Standard

Standard

Priority response times

Priority support

Cancel Anytime

N/A

✓ Yes

✓ Yes

✓ Yes

✓ Yes

All plans include EU data residency (Frankfurt), zero training on user data, and no hidden fees.

Free Plan

Start for free and explore ISMS Copilot's core capabilities with no time limit.

What's Included

  • AI assistance for compliance questions

  • Basic file uploads (5 per month)

  • Create workspaces and organize projects

  • Access to all compliance frameworks

  • Conversation history (30-day default retention)

  • Community support access

Limitations

  • Session usage limits — Limited credits that reset every 4 hours. When you hit your limit, you'll see a message showing when your next reset occurs.

  • Upload quota — 5 files per month (resets monthly at 00:00 UTC on the 1st).

  • Support — Community forums only.

When Free Plan Works Best

  • Exploring ISMS Copilot features

  • One-time compliance questions

  • Light compliance research and guidance

Plus Plan — $24/month or $240/year

Enough for daily compliance work. Built for individual consultants and small teams.

What's Included

  • 50 credits per session — enough for daily compliance tasks

  • 50 file uploads per month

  • Generate more documents

  • Custom data retention (1 day to 7 years)

  • Standard support

  • All Free plan features

When Plus Works Best

  • Active compliance projects

  • Audit preparation

  • Solo consultants or small teams with daily compliance work

Standard Plan — $49/month or $490/year

More room to grow. Built for consultants and small teams scaling their compliance work.

What's Included

  • Everything in Plus

  • 100 credits per session — 2x the usage of Plus

  • 150 file uploads per month

  • More capacity for growing workloads

  • Extended file and document limits

When Standard Works Best

  • Teams managing multiple compliance frameworks simultaneously

  • Consultancies with several active client projects

  • Organizations scaling their compliance operations

Pro Plan — $100/month or $1,000/year

Extended usage for heavy workloads. Built for power users and busy consultancies.

What's Included

  • Everything in Standard

  • 200 credits per session — 2x the usage of Standard

  • 300 file uploads per month

  • Priority response times

When Pro Works Best

  • High-volume compliance projects

  • Multiple simultaneous audits

  • Consultants managing many clients

  • Teams requiring faster support responses

Business Plan — $250/month or $2,500/year

Maximum capacity for teams managing multiple compliance projects.

What's Included

  • Everything in Pro

  • 400 credits per session — 2x the usage of Pro

  • 500 file uploads per month

  • Maximum usage available

  • Priority support

When Business Works Best

  • Enterprise compliance teams

  • Maximum volume requirements

  • Large-scale multi-framework implementations

Team Billing and Seats

One paid subscription becomes a team. Invite teammates as seats — no separate subscriptions needed.

How It Works

  1. One person signs up for a paid plan (Plus, Standard, Pro, or Business). Free users cannot create teams.

  2. Create a team in Settings → Team. A shared team workspace is created automatically.

  3. Invite teammates by email. Each teammate creates their own account from the invite link.

Pricing Is Per Seat

When you invite a teammate, your subscription scales to match the member count. The price per seat is the same as the individual plan price — there's no team premium.

Plan

Per Seat

5-Person Team

Per-Seat Usage

Plus

$24

$120/mo

2M credits + 50 uploads

Standard

$49

$245/mo

4.5M credits + 150 uploads

Pro

$100

$500/mo

6M credits + 300 uploads

Business

$250

$1,250/mo

9M credits + 500 uploads

For more details, see Manage Teams billing and seats.

Upgrading Your Plan

  1. Click the "Upgrade your plan" button (top right, with star icon), or reach your usage limit to see the upgrade dialog automatically.

  2. Review plan features and choose your plan and billing cycle.

  3. Enter payment information and complete checkout through Stripe.

After payment, you'll see: "Payment successful! Your account is now premium."

Supported Payment Methods

  • Credit cards (Visa, Mastercard, American Express)

  • Debit cards

  • Bank transfers (for annual plans)

Managing Your Subscription

View Your Subscription Status

  1. Click your user avatar (top right)

  2. Select "Settings"

  3. View your current plan, renewal date, and status

Cancel or Change Your Plan

  1. Click your user avatar (top right)

  2. Select "Manage Subscription"

  3. The Stripe customer portal opens — follow prompts to cancel or change billing cycle

You can cancel anytime with no penalties. Your access continues until the end of your billing period.

Billing and Invoices

Access invoices, update payment methods, and resolve billing issues through the Stripe customer portal (Settings → Manage Subscription).

Common Questions

Is there a free trial?

The Free plan is our trial — use it indefinitely with limited features. Upgrade when you need more capacity.

Can I switch from monthly to annual billing?

Yes. Open "Manage Subscription" in the Stripe portal and change your billing cycle. Changes take effect at your next renewal date.

What happens when I cancel?
  • Paid features stop at the end of your billing period

  • You revert to Free plan features

  • Your conversation history is retained based on Free plan limits

  • You can resubscribe anytime

Do you offer educational or nonprofit discounts?

Contact support to inquire about special pricing for educational institutions and nonprofits.

Need Help?

  • Billing questions — Contact support through the help menu

  • Payment issues — Check the Stripe portal or email us

  • Security and privacy — Visit the Trust Center

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