Contact support from sidebar help button
The sidebar help button gives you quick access to submit feedback, report issues, or contact support directly from the app.
Find the help button
Look for the circular "Help & Feedback" button at the bottom of the left sidebar. It's visible on all main pages once you're logged in.
Submit feedback or contact support
Click the "Help & Feedback" button
A feedback form opens in a modal window
Fill in your message—describe your question, issue, or feedback
Click submit
The form automatically includes your email address so our team can respond to you.
Response times
Our support team responds to technical issues within 24 hours and general inquiries within 48 hours.
You can also access support from the user menu in the top-right corner, or by reacting to chat messages with feedback icons.
If you don't have an account or can't access the app, you can also contact support from the public support page without signing in.